Loox Review

Loox is a Shopify product reviews app focused on visual social proof through photo and video reviews. The automated review collection emails with discount incentives generate a high photo submission rate. The review widgets are visually polished and designed to drive conversions through authentic customer imagery.

Loox automates the entire review collection process. After a customer receives their order, the app sends a branded email requesting a review with an optional photo. Merchants can offer a discount on the next purchase as an incentive for photo submissions. The review moderation panel lets you approve, reject, or respond to reviews before they go live.

Installation and initial setup take about 10 minutes. The widget customization options are user-friendly with a visual preview. Choosing where reviews appear on product pages, home pages, and dedicated review pages is straightforward. The email templates are pre-designed and require minimal editing to match your brand.

The Beginner plan at $9.99 per month includes 100 monthly review request emails. The Scale plan at $34.99 adds unlimited emails, video reviews, and Google Shopping integration. The Unlimited plan at $299.99 includes all features plus a dedicated account manager. The lack of a free tier makes it harder to test before committing.

Key features include Google Shopping review snippets for rich results in search, a one-click referral program, happy customer pages for social proof, and integration with major Shopify apps. The reviews import tool supports AliExpress, Amazon, and CSV formats for migrating from other platforms.