Basecamp Review

Basecamp takes an opinionated approach to project management, favoring simplicity and calm over feature overload. Its flat pricing model is refreshing, but the limited customization may frustrate power users.

Basecamp organizes work into projects with message boards, to-dos, schedules, docs, and campfire chat. Hill charts visualize progress in a unique way. The card table feature adds lightweight Kanban. It deliberately avoids feature bloat, which is either a strength or a limitation depending on your needs.

Basecamp is very easy to use with minimal training required. The interface is clean and consistent. New team members can start contributing immediately, which is a major advantage for organizations with frequent onboarding.

Basecamp offers two pricing models: $15 per user per month, or a flat $349 per month for unlimited users. For teams of 25 or more, the flat rate becomes an excellent deal. There is no free tier, but a free trial is available.

Basecamp integrates with about 75 tools including Zapier, Slack, and various time tracking apps. The integration ecosystem is smaller than competitors, but the API is available for custom connections.

Basecamp provides email support with consistently helpful and friendly responses. The team publishes guides, books, and podcasts about their work philosophy. Response times are typically within a business day.